Privacy Policy
How Credit Wise Saving collects, uses, protects and shares your personal information when you use our website and services.
1. Who we are
Credit Wise Saving ("we", "us", "our") provides lending, wealth planning, tax advisory and insurance services from our office at 8 Whitesell Way, Durham, NC 27703, USA. This policy explains how we handle personal information collected through creditwisesaving.com and in the course of providing our services.
2. Information we collect
We collect information you provide directly, including:
- Contact details such as your name, email address and phone number
- Information you share in enquiries, applications and consultations, such as income, employment and existing financial commitments
- Newsletter preferences, including the topics and frequency you choose
- Feedback you provide, for example when unsubscribing
We also collect limited technical information automatically, such as browser type, device information and pages visited, to keep our website secure and working properly.
3. How we use your information
We use your information to:
- Respond to your enquiries and provide the services you request
- Assess suitable loan, investment, tax and insurance options on your behalf
- Send newsletters and updates you have subscribed to
- Meet our legal, regulatory and record-keeping obligations
- Improve our website, services and client experience
4. Credit checks
With your permission, we may perform a soft credit enquiry to understand your options; this does not affect your credit score. A hard enquiry is performed only when you choose to proceed with a formal application, and we will always tell you before this happens.
5. Sharing your information
We do not sell your personal information. We share it only where necessary, for example with lenders, insurers or investment platforms you choose to apply to, with trusted service providers who help us operate our business under strict confidentiality obligations, or where required by law.
6. Data security
We use administrative, technical and physical safeguards, including encryption and access controls, to protect your information. No method of transmission or storage is completely secure, but we work continually to protect your data.
7. Cookies and browser storage
Our website uses essential browser storage to make forms work and to remember your choices on this device. We do not use advertising cookies. You can clear stored data at any time through your browser settings.
8. Your rights and choices
Depending on where you live, you may have the right to access, correct or delete your personal information, and to opt out of marketing. You can unsubscribe from our newsletter at any time using our unsubscribe page or the link in any email.
9. Data retention
We keep personal information only as long as needed for the purposes described in this policy, including to satisfy legal, accounting and regulatory requirements.
10. Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.
11. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to clients directly.
12. Contact us
If you have questions about this policy or your personal information, please contact us:
Credit Wise Saving
8 Whitesell Way, Durham, NC 27703, USA
Phone: +1 907-472-2550
Email: contact@creditwisesaving.com